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Smoke Shop Near Me Australia

Have a question about your order, tobacco products, payment details, or shipping? The customer support team at Smoke Shop Near Me Australia is here to help you.

Get In Touch

  • Email Support: info@smokeshopnearme.com.au
  • WhatsApp / Phone: +61 462 051 740
  • Customer Support Hours: Monday – Friday: 9:00 AM – 5:00 PM AEST

Order Verification & Bank Transfers

If you have recently placed an order, please note that we currently process orders via Bank Transfer. To ensure fast dispatch, please email a screenshot of your payment receipt along with your Order Number to info@smokeshopnearme.com.au.

Australia-Wide Dispatch & Returns Address

  • Dispatch Schedule: Orders placed before 2:00 PM AEST are dispatched on the same business day via Australia Post Express Post.
  • Business & Returns Address:
    Smoke Shop Australia PTY LTD
    110 Parkes Road, Melbourne VIC 3000, Australia
    (ABN: 63679190091)

Contact & Support FAQs

How fast does customer support respond?

Our customer support team responds to most emails and WhatsApp inquiries within 1 to 2 business hours during our working hours (Monday to Friday, 9:00 AM – 5:00 PM AEST).

Where do I send my payment receipt after placing an order?

Please email your bank transfer receipt along with your Order Number directly to info@smokeshopnearme.com.au or send it via WhatsApp to +61 462 051 740 so we can verify and dispatch your order immediately.

Can I track my tobacco order once dispatched?

Yes. Once your order is processed and handed over to Australia Post Express, a tracking number will be sent directly to your registered email address.

What should I do if my order is delayed or damaged?

If your parcel is delayed beyond 3 business days or arrives damaged, please contact our support team immediately at info@smokeshopnearme.com.au with your order details and photos of the package for prompt assistance.

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